Terms and Conditions

Detailed Description of Good and / or Services

DemZa Bake ‘n Pack CC is a business in the Wholesale and Retail industry that markets packaging, educational toys, cleaning and wax chemicals, baking ingredients, accessories and events accessories.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 7 days and delivery confirmed by way of email and / or sms tracking number with delivery company. 

Returns and Refunds Policy

The provision of goods and services by DemZa Bake ‘n Pack CC is subject to availability.  In cases of unavailability, DemZa Bake ‘n Pack CC will refund the client in full within 30 days.  Cancellation of orders by the client will attract the highest of R50-00 or 10% of total order value (excl VAT) as an administration fee.  

Customer Privacy Policy 

DemZa Bake ‘n Pack CC shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.dhs.gov.za/Content/PAIA/paia_manual.htm

Payment Options Accepted

Payment may be made via Visa, Master Card credit cards or Instant EFT. We use PayFast as our payment gateway.  The banking details of DemZa Bake 'n Pack can be provided on request.

Credit Card Acquiring and Security

Credit card transactions as well as EFT Pro transactions will be acquired for DemZa Bake ‘n Pack CC by PayFast who is an approved payment gateway of South Africa.  

Customer Details Separate from Card Details

Customer details will be stored by DemZa Bake ‘n Pack CC. For your safety the site do not store any card details. Please re-enter your card details with every transaction.

Merchant Outlet Country and Transaction Currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).

Responsibility

DemZa Bake ‘n Pack CC takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer services and support, dispute resolution and delivery of goods.

Country of Domicile

This website is governed by the laws of South Africa and DemZa Bake ‘n Pack CC chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 34 William Stow Street, Sasolburg, 1947.

Variation

DemZa Bake ‘n Pack CC may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company Information

This website is run by DemZa Bake 'n Pack CC. close corporation based in South Africa trading as DemZa Bake 'n Pack CC and with registration number 2003/007272/23 represented by Jennifer Demaine van Wyk and R&J van Wyk Familitrust. 

Export Restriction 

The offering on this website is available to South African clients only.

DemZa Bake ‘n Pack CC contact details

Telephonic Support: 056 212 2585 / 071 125 1763

Email Support: enquiries@demza.co.za