Returns and Refunds Policy

EASY RETURNS: If you are unhappy with your purchase, please do not hesitate to contact us within 14 days at Please indicate your order number and date of purchase.  In the case where the wrong item was ordered, we will gladly replace the unopened and resellable item for you, but the courier cost will be for your own account.

The provision of goods and services by DemZa Bake ‘n Pack CC is subject to availability.  In cases of unavailability, DemZa Bake ‘n Pack CC will refund the client in full within 30 days.

Cancellation of orders (or returning of unwanted items) by the client will attract the highest of R50-00 or 10% of total order value (excl VAT) as an administration fee.